ORLA Legal HubLegal-technology group All services Book a demo

Services › Front office › AI phone reception

◆ AI phone reception

Answer every call — even after hours.

Most small firms miss calls while they're in court or with a client — and a missed call is a lost client. ORLA's AI receptionist answers in your firm's name, 24/7, books the consultation, takes payment to secure it, and hands you the ones that matter.

How it works

Set up in days on your existing number, in your firm's name — no new hardware.

1

It answers in your name

A natural-sounding AI receptionist picks up every call and text, greets callers as your firm and understands what they need.

2

It books and secures

It books the consultation into your calendar and takes payment upfront with a secure link — so no-shows disappear.

3

It hands off cleanly

Urgent or complex callers are transferred to you with context; everyone else is captured as a lead in your CRM.

What it does

A full front desk, without the wages.

✓
24/7 coverageAnswers nights, weekends and overflow when your team can't.
✓
Books consultationsStraight into your calendar, with prepayment to stop no-shows.
✓
Captures every leadName, number and matter logged in your CRM automatically.
✓
Warm transferSends urgent callers to you with a quick summary of who's on the line.
✓
Texts backFollows up by SMS with booking links and confirmations.
✓
In your brandCallers only ever hear your firm — ORLA runs quietly behind it.

Why it matters

The difference between a busy firm and a growing one is often just answering the phone.

◆

Stop losing clients

A caller who reaches voicemail rings the next firm on Google. ORLA answers, so they book with you.

◆

Free your team

Your people stop dropping billable work to answer the phone.

◆

Look bigger

A polished, always-on front desk makes a sole practitioner look like an established firm.

Never miss another client.

Book a demo and hear the AI receptionist answer a call in your firm's name.