ORLA Legal HubLegal-technology group All services Book a demo

Services › Front office › AI phone reception

◆ AI phone reception

Answer every call — even after hours.

Most small firms miss calls while they're in court or with a client — and a missed call is a lost client. ORLA's AI receptionist answers in your firm's name, 24/7, books the consultation, takes payment to secure it, and hands you the ones that matter.

How it works

Set up in days on your existing number, in your firm's name — no new hardware.

1

It answers in your name

A natural-sounding AI receptionist picks up every call and text, greets callers as your firm and understands what they need.

2

It books and secures

It books the consultation into your calendar and takes payment upfront with a secure link — so no-shows disappear.

3

It hands off cleanly

Urgent or complex callers are transferred to you with context; everyone else is captured as a lead in your CRM.

What it does

A full front desk, without the wages.

24/7 coverageAnswers nights, weekends and overflow when your team can't.
Books consultationsStraight into your calendar, with prepayment to stop no-shows.
Captures every leadName, number and matter logged in your CRM automatically.
Warm transferSends urgent callers to you with a quick summary of who's on the line.
Texts backFollows up by SMS with booking links and confirmations.
In your brandCallers only ever hear your firm — ORLA runs quietly behind it.

Why it matters

The difference between a busy firm and a growing one is often just answering the phone.

Stop losing clients

A caller who reaches voicemail rings the next firm on Google. ORLA answers, so they book with you.

Free your team

Your people stop dropping billable work to answer the phone.

Look bigger

A polished, always-on front desk makes a sole practitioner look like an established firm.

Never miss another client.

Book a demo and hear the AI receptionist answer a call in your firm's name.