Question 1

What software do personal injury firms in Victoria use?

Accepted Answer

ORLA runs a personal-injury practice end to end: a limitation-date diary with reminders, a branded client claim tracker, schedule of damages, not-at-fault recovery, a 24/7 AI receptionist, billing and a managed website — at one flat monthly price.

Question 2

Does it track TAC and CTP limitation dates?

Accepted Answer

Yes. TAC, CTP and common-law limitation dates are diarised with automatic 7-day and 1-day reminders — the one mistake that ends a matter, alarmed. The practitioner confirms the true date.

Question 3

How do injury clients see their claim progress?

Accepted Answer

Each client gets a private link with a branded claim tracker — received, lodged, liability, demand, recovered — so they can see where their claim is and stop ringing for updates.

Question 4

Does it handle not-at-fault motor claims?

Accepted Answer

Yes. Not-at-fault property recovery (repairs, towing, hire and loss of income), a schedule of damages and demand letters with ABN-verified suppliers are built in — see also the motor vehicle accident page.

Every claim moving, every client reassured.

How it works

Capture the injured client

Arm the limitation dates

Keep the client reassured

What’s included

Why firms run it on ORLA

Never miss a limitation date

Clients who stop chasing

Not-at-fault, built in

Run your injury practice on ORLA.