◆ The whole platform, at a glance
One platform runs your whole firm — reception, matters, billing, client care and growth. And behind it sits something most legal software doesn't have: a purpose-built toolkit for every area of law you practise, with the checklists, deadlines and documents already done for you.
Most legal software is a back-office document engine. ORLA is built the other way round — it starts with the parts that win and onboard the client, then adds the matters, billing and trust tools a modern firm needs. It's the front office your practice software forgot.
A sleek, mobile-friendly questionnaire — employment history, key dates, family details — that maps straight into the matter file. No blank PDFs, no re-keying details from a scanned passport.
Clients log in and see a strict, plain-English checklist of exactly what to upload — police checks, bank statements, ID — instead of emailing blurry photos. The file fills itself and your team gets alerted.
Visa-expiry / lodge-by dates, court dates and limitation periods tracked per matter with automatic reminders — so nothing runs out on your watch.
Whatever your firm practises, ORLA already knows the drill. Each area comes with its own matter types, a tailored document checklist, a deadline & limitation diary with automatic reminders, a client intake questionnaire, and a matter prep pack — so a new file is set up right in minutes, and nothing slips.
Plus built-in Victorian conveyancing calculators (stamp duty & settlement), Section 32 preparation, and a direct LANDATA link — order titles, plans & certificates from Victoria's official registry (no reseller markup) and auto-file them to the matter. New areas are added over time — all included.
A branded client experience that makes a small firm feel like a big one — and cuts the "any update?" calls.
Your own secure page where clients see the progress you choose to share, upload documents, e-sign their engagement and pay invoices online — all on your brand.
Ask clients for exactly the right documents — with one-click suggestions tailored to the matter type so even a new lawyer knows what to request. The client sees a simple checklist.
Ask a few questions about the matter; the client answers in their portal and the answers flow straight back to the file. No phone tag.
Publish a clear client-service charter and produce compliant cost disclosures and estimates — professional and consistent.
Multi-line, GST-itemised tax invoices built from time and disbursements (one click from unbilled work), a branded pay page, card payments to your own Square account, deposits and part-payments with a running balance — and one-way sync to your Xero for BAS. Kept strictly separate from trust.
A simple, built-in path your team follows to move every enquiry from first contact to invoice — great for onboarding juniors.
Branded video rooms for online consultations, built in — no Zoom or Teams account required.
The serious, regulated parts of running a Victorian practice — built to the rules.
A full LPUL-designed trust module — immutable ledger, three-way reconciliation, receipts & controlled money, and examiner-ready statements & exports, with trust kept strictly separate from office. Now completing independent examination before firms run live client money. Learn more →
Property-settlement worksheet, parenting planner, financial-disclosure analyser, AI-assisted drafting, official FCFCOA court forms populated deterministically (no AI guesswork on sworn forms), chronology and a child-support estimator — built in. Learn more →
LPUL-compliant estimates with uplift caps, cooling-off and the statutory checklist — so your disclosure is right the first time.
Six built-in roles — admin, practice manager, lawyer, file handler, reception and briefed counsel — so people only see what they should.
New clients, new hires, and your next chapter — the same platform.
ORLA Connect sends real, paying clients your way. They compare blind quotes and choose you; you pay a flat fee only to unlock the client. No cold leads, no win-or-nothing.
A branded site we build and host, local SEO to get found, and a monthly report showing who's visiting and who's ready to enquire.
A 24/7 AI receptionist answers calls and texts in your name on your own number, books and takes payment, and transfers to a person when it matters — with live human reception, call recording and AI call reviews, and two-way SMS. It answers for you, not a softphone you still have to pick up.
Straight answers about what ORLA is — and where it fits alongside the incumbents.
An all-in-one platform for Australian law firms: a branded client portal, smart online intake, document checklists, toolkits for 26 areas of law, matters, itemised invoicing with part-payments and Xero sync, LPUL-designed trust accounting, a 24/7 AI & live phone receptionist, a managed website, and the ORLA Connect new-client marketplace — one login, one monthly licence.
LEAP and Smokeball are mature back-office document engines with deep court-form libraries and PEXA integrations built over a decade. ORLA is built front-office first — the client portal, smart intake, document collection, website & SEO, and the marketplace that win and onboard the client — plus modern billing (itemised tax invoices, one-click billing of unbilled work, part-payments) that syncs to your own Xero for BAS, and a built-in phone front office (24/7 AI + live reception on your own number) rather than a bolt-on softphone like VXT. LEAP and Smokeball go deeper on court forms and native legal accounting; ORLA is the all-in-one front office at one flat price — the phones, billing, website and marketplace they leave you to bolt on separately.
26 and counting — family law, wills & estates, conveyancing, personal injury, immigration, criminal, employment, debt recovery, building & construction and more. Each ships with matter types, a document checklist, a deadline & limitation diary, an intake questionnaire and a prep pack.
Yes — every firm gets a branded, secure portal where clients complete a mobile-friendly questionnaire, upload documents against a checklist, e-sign engagement and pay online, all mapped straight into the matter file.
Yes — a purpose-built, LPUL-designed trust module: immutable ledger, three-way reconciliation, receipts & controlled money and examiner-ready exports. It's completing independent examination before firms run live client money on it.
Yes. ORLA Connect is a consumer-facing marketplace where Victorian clients post a matter and compare blind quotes; a firm pays a flat fee only to unlock a client it has won. ORLA also builds and hosts a managed, SEO-optimised website.
A no-pressure walkthrough tailored to your practice — on ORLA Meet, our own built-in video.
