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◆ LEAP & Smokeball alternative

They give you a dashboard. We do the work.

LEAP and Smokeball are good software — that you run yourself. ORLA is a managed service that runs your front office for you: we answer your phone, call your new enquiries back in two minutes, capture your billable time, and send you the proof every month. For one flat fee.

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The one difference that matters

Both give you a powerful tool. Only one does the work for you.

LEAP & Smokeball — self-serve softwareYou log in, run the reports, answer your own phone and chase your own enquiries. The tool is the product; the work is yours.
ORLA — done-for-you serviceWe answer your calls 24/7, call new enquiries back in two minutes, capture your billable time and email you a plain-English report of it all — every month, unprompted.

ORLA vs LEAP vs Smokeball

We match them on the practice-management basics — then add the whole front-office layer they leave to you.

CapabilityLEAPSmokeballORLA
Matters, documents & workflows✓✓✓
Automatic time recording✓✓✓
Trust-ready accounting & billing✓✓✓
Court-date & key-date diary✓✓✓
ReportingSelf-serve dashboardsSelf-serve dashboardsDone-for-you, emailed monthly
Answers your phone — 24/7 AI reception——✓
Calls new website enquiries back in ~2 min——✓
Live human reception + call quality reviews——✓
“Nothing missed” escalation safety net——✓
Managed website + SEO included——✓
Multilingual client concierge——✓
PricingPer-user licence + add-onsPer-user licence + add-onsOne flat fee per firm — front office included

Comparison based on published product information (Smokeball “Firm Insights”; LEAP reporting / Power BI connector). LEAP and Smokeball are trademarks of their respective owners; ORLA is independent and not affiliated with either.

What one month looks like

A real ORLA firm — 30 days. Every number is work ORLA did, then reported back.

179
client moments handled
13 hrs
billable time we found
14
consults booked
1
after-hours call caught

One firm, one month. LEAP and Smokeball would leave you to find these numbers yourself — ORLA sends them to you.

Questions firms ask

Straight answers on how ORLA compares.

What is a good alternative to LEAP or Smokeball for a small law firm?ORLA Legal Hub. LEAP and Smokeball are practice-management software you run yourself; ORLA is a managed service that runs your firm's front office for you — a 24/7 AI receptionist answers your calls, new website enquiries are called back within about two minutes, and every month ORLA emails you a plain-English report of the work it did — all for one flat monthly fee, not per-user licences.
Do LEAP or Smokeball answer your phone?No. LEAP and Smokeball are practice-management and time-recording software — they do not answer your calls. ORLA includes a 24/7 AI receptionist, and an optional live human reception team, on your firm's own number, so no enquiry is missed after hours or when the office is busy.
Do LEAP or Smokeball call your website enquiries back?No. ORLA does: when a new enquiry arrives on your website it gets an instant text, and the AI receptionist calls them back within about two minutes during business hours to book a consultation — turning browsers into booked clients before a competitor replies.
Do LEAP and Smokeball send you a monthly report?They provide self-serve dashboards you log in to and read yourself (Smokeball "Firm Insights"; LEAP reporting with a Power BI connector). ORLA prepares and emails you a done-for-you monthly report showing the work it did for your firm — calls answered, enquiries captured, consults booked and billable time drafted — so you see the value without running anything.
How is ORLA priced compared to LEAP and Smokeball?ORLA is one flat monthly fee per firm that includes reception, two-minute callbacks, practice management, billing, a managed website and the monthly report — rather than per-user software licences with add-ons. The front-office service is included, not extra.
Does ORLA still do everything LEAP and Smokeball do?Yes — matters, documents, automatic time recording, trust-ready accounting, billing, court-date diaries and reporting are all built in. ORLA matches the practice-management basics and adds the front-office layer the others leave to you.

Stop running the software yourself.

Book a demo — hear the AI receptionist take a call, and see the monthly report we'd send your firm.

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